Couldnt access subscription

I subscribed to the digital issue of this magazine with hopes of sharing it with my teenage boys. They love anything to do with science and technology. I have not had access to the magazines since day one and never got a real reply back as to why. They have no record of my subscription but they have all of my account information and charged me for another year. I had to go through iTunes to get my subscription canceled and get my money back since the magazine company would not respond.

Cynpretzel about Popular Science, v5.3.15